Welcome to Ember. By accessing or using our website, you agree to the following Terms and Conditions (“Terms”). Please review them carefully. If you do not agree with any part of these Terms, you should not use our website or services.

These Terms apply to all visitors, customers, and users of the site.

1. Use of Our Website

You agree to use this site for lawful purposes only. You must not use this site in any way that may cause damage, disrupt service, or interfere with other users' access.

We reserve the right to restrict or terminate access to any part of the website at our discretion, without notice, for conduct we believe violates these Terms or is harmful to other users, us, or third parties.

2. Intellectual Property

All content on this website—including text, images, logos, graphics, videos, and product designs—is the property of Ember or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any materials without written permission.

3. Product Information & Availability

We strive to ensure all product descriptions, pricing, and availability are accurate. However, we reserve the right to correct errors, change pricing, or update product details at any time without notice. Certain products may be available exclusively online and may have limited quantities.

4. Orders & Payment

By placing an order, you agree that all information you provide is accurate and complete. We reserve the right to refuse or cancel orders at our discretion, including but not limited to suspected fraud or stock issues.

All prices are listed in USD unless otherwise noted. Payment must be completed at checkout through one of our accepted payment methods.

5. Shipping & Delivery

Shipping times are estimated and may vary depending on location, holidays, or unexpected delays. Ember is not liable for delays caused by carriers or customs.

For more information, please refer to our Shipping Policy.

6. Returns & Exchanges

We want you to love your order. If you're not completely satisfied, please refer to our Return Policy for instructions on how to initiate a return or exchange.

7. Privacy

Your privacy matters to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

8. User Content

If you submit content (e.g., reviews, photos, testimonials), you grant us a royalty-free, perpetual, and worldwide license to use, modify, and display that content across our platforms. You represent that you own or have permission to share any content you submit.

9. Third-Party Links

Our website may contain links to third-party websites. Ember is not responsible for the content or privacy practices of those sites. We encourage you to review their terms and policies.

10. Limitation of Liability

To the fullest extent permitted by law, Ember is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. This includes, but is not limited to, loss of profits, data, or other intangible losses.

All products and services are provided “as is” without warranties of any kind, either express or implied.

11. Indemnification

You agree to indemnify and hold harmless Ember, its affiliates, and employees from any claim or demand arising out of your use of the site, your violation of these Terms, or your violation of any rights of a third party.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Los Angeles County, California.

13. Changes to These Terms

We may update these Terms at any time. Continued use of the site after changes means you accept the updated Terms. We recommend reviewing this page periodically.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

📧 programming@yzeagency.com

📞 213-514-5888

📬 Ember, 3251 E. 26th St., Vernon, California 90058